What Should I Do If There is a Recall for my Vehicle?
Before letting you know what you should do, you need to know what not to do. You should not panic! Although there have been many recalls that have received heightened media attention, most often, recalls are part of a manufacturers' proactive measures to alert car owners out of an abundance of caution. It's the manufacturers' way of ensuring there is due-diligence when it comes to your safety. You should also not attempt to complete the recall repairs yourself. It's only natural to have concerns, and there are specific actions you should take to ensure a recall is handled appropriately.
For starters, you should absolutely verify that the recall letter you receive is for your vehicle and not someone else. Perhaps the letter has your name, but the wrong vehicle or the name of someone else, but your vehicle. Generally, a recall letter will state: "according to our records, you're the current owner or leaseholder" of the vehicle. If you have sold the vehicle or transferred the vehicle to someone else, be sure to forward the recall letter to the new owner, if possible.
You should not just ignore it! There is a sense of urgency by the manufacturer to notify you because the same information is being provided to the National Highway Traffic Safety Administration (NHTSA), and there are strict guidelines that the manufacturer must follow to ensure the public's safety. You should take immediate action to make an appointment with an authorized Nissan dealer to have the recall completed. Everyone has an important role in ensuring the recall process has a successful outcome, including the dealer.
It's vitally important that you adhere to any special instructions within the recall letter, such as not driving your vehicle or any type of action the letter explicitly instructs you to do. If you have questions about those types of instructions or if there is a critical component involved in the recall that concerns you, be sure to contact our service center for further clarification.
Do I Have to Pay for Recall Repairs?
The cost of the recall repairs, updates, and all replacement parts, are solely the responsibility of the auto manufacturer. You should never pay out of pocket for anything that is specifically because of the recall. However, there could be a repair that is outside of the recall that is required, which may result in an added expense to you. It's completely understandable if your recall creates concern, and the staff at Midway Nissan is more than happy to do provide you with ideas and recommendations to settle those concerns. Your safety is extremely paramount to Midway Nissan. Our role is to do everything possible to ensure your vehicle remains safe, for your peace of mind!
